Get 2 x adult masks for 39.99 by using CODE: HELLOFALL

FAQ


Shipping

What's your Shipping Policy?

We offer FREE LOCAL DELIVERY for the Greater Toronto Area (25 miles from Downtown). For the rest of Canada, we offer a $9 flat rate, regardless of the quantities. Delivery times will vary depending on locations and couriers. 

All orders are shipped between 1-4 business days from our warehouse in Toronto, Ontario. Delivery times will vary depending on locations and couriers. If you purchased an out-of-stock mask, allow us 1-3 weeks to fulfill your order. You can always contact us at info@mypopmask.ca for more details.

Can I return or exchange my mask? 

Due to the nature of the product, we cannot accept returns or exchanges. All orders are FINAL SALE.

Product

Are these medical grade masks?

My Pop Facemasks are not medical grade masks. They should not be used in a medical setting where exposure to airborne pathogens is great. Our masks are intended to protect yourself and others in everyday situations as recommended by the CDC. Let’s help protect each other and look great!

Are there multiple sizes?

We have two sizes: adult and child. Both sizes have two different ear slots which allow use by almost everyone. You can email us at info@mypopmask.ca if you want any adult model on a kids size or viceversa

 

Can I place custom work?

We pride ourselves on our flexibility and would love to work with you, contact us with any requests at info@mypopmask.ca. No matter the size of your request, we would love to hear from you!